Orlumi - Face Yoga App
Need help with Orlumi? Browse the frequently asked questions below, or reach out to us directly — we usually respond within 48 hours.
On exercises marked "Live feedback", Orlumi uses your front camera to follow the movement of your eyes, brows, mouth, and jaw. It counts your reps and gives gentle cues like "open a little wider." Everything is processed on your device — no video or photos are recorded or uploaded.
Hold or prop your phone at eye level, about an arm's length away, so your whole face sits inside the guide oval. Use soft, even lighting from the front, avoid bright windows behind you, and pull hair away from your forehead and eyes.
Missed reps usually come from low light, the phone being tilted, your face leaving the oval, or moving too quickly. Face the camera straight on, move slowly through the full range, and hold each position for the counts shown. Glasses can sometimes affect eye-area tracking, so try removing them for those exercises.
Check that Orlumi has camera access in iOS Settings → Privacy & Security → Camera. Close any other app using the camera, then restart Orlumi. If it still doesn't work, contact us with your device model and iOS version.
Start with the Today tab — your daily ritual takes about two minutes and walks you through each move. If you'd like a more structured start, try the 7-Day Foundations program in the Library, which covers one face area a day.
Yes. Use the options below "Begin ritual" on the Today tab to choose a longer version, edit the exercises in your ritual, or refresh it for a different one. You can also start any exercise on its own from the Library.
The Coach is a chat assistant that suggests exercises for what you need — for example, something relaxing before bed or a focus on your jaw or eye area. It offers general wellness suggestions only and isn't a substitute for advice from a doctor or other professional.
Completing at least one session on a day keeps your streak going. The Journey tab shows your current and best streak, total sessions and minutes, your progress toward your weekly goal, and a weekly summary with a focus for the week ahead.
No. All you need is your phone and a few quiet minutes. Clean hands are a good idea for any exercise that involves touching your face.
Orlumi is designed for awareness, relaxation, and feeling refreshed. It isn't a cosmetic or medical treatment, and we don't promise changes to your appearance. Many people simply enjoy it as a calming daily habit.
Move gently and never force a stretch. Stop if you feel pain, clicking in your jaw, numbness, or discomfort. If you have TMJ or jaw problems, recent facial or dental surgery, recent cosmetic injections, or any health concern, check with a professional before starting. Orlumi is a wellness aid, not medical advice.
Restore your subscription on the new device from the subscription screen using the same Apple ID. If your Journey history doesn't appear after restoring, contact us and we'll help.
Subscriptions are billed and managed through your Apple ID (App Store). To cancel or change your plan, go to your device's subscription settings directly — we're unable to process billing changes from our end.
No. Orlumi does not currently offer a free trial. You're charged immediately when you subscribe to either the weekly ($1.99/week) or yearly ($29.99/year) plan.
To request full account and data deletion — including your session history, journey, and Coach conversations — email us using the contact details below.
Didn't find what you needed? Reach out below and we'll get back to you as soon as possible.
Please include the email linked to your Apple ID and a description of the issue. For refund requests, you may also need to contact Apple directly, as billing is processed through the App Store.
Please include your device model, iOS version, the exercise name, and a short description of your setup (lighting, distance from the camera, glasses) so we can help faster.